Terms Of Service + Privacy Policy

TERMS OF SERVICE (Tipbox)

Effective Date: April 2026

1. Introduction
Welcome to Tipbox. These Terms of Service (“Terms”) govern your use of the Tipbox platform (“Service”), operated by Tipbox Ltd. (“Tipbox,” “we,” “us,” or “our”), based in British Columbia, Canada.
By accessing or using Tipbox, you agree to these Terms.

2. Eligibility
You must be at least 16 years old and able to form a legally binding agreement to use Tipbox.

3. Your Account
You are responsible for maintaining the security of your account.
Each organization (“Workspace”) is tied to its own account and users.
You agree to provide accurate information and keep it updated.

4. Your Content
You retain full ownership of all files, data, and content you upload to Tipbox.
We only use your content to operate and improve the Service.
We do not train AI models on your files or content.

5. Acceptable Use

You agree not to use Tipbox to:
Upload illegal, harmful, or infringing content
Distribute malware or interfere with systems
Harass, abuse, or harm others
Attempt unauthorized access to accounts or systems

We may suspend or terminate accounts that violate these rules.

6. Subscriptions & Billing
Tipbox is billed per seat (user) unless otherwise specified.
Subscriptions renew automatically unless cancelled.
Free trials may convert to paid plans unless cancelled before the trial ends.
Fees are billed in advance and are generally non-refundable unless required by law.

7. Service Availability
We aim to provide a reliable service, but:
Tipbox is provided “as is” and “as available”
We do not guarantee uninterrupted or error-free operation

8. Data & Security
We take reasonable measures to protect your data, but:
No system is completely secure
You are responsible for safeguarding your login credentials

9. Approvals & Digital Actions
Tipbox may include approval workflows and digital acknowledgments:
These are intended for operational use
Tipbox does not guarantee legal enforceability equivalent to certified e-signature providers
Users are responsible for determining legal validity for their use case

10. Termination
You may stop using Tipbox at any time.

We may suspend or terminate access if:
These Terms are violated
There is misuse of the platform
Required by law

11. Limitation of Liability
To the maximum extent permitted by law:
Tipbox is not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid in the last 12 months

12. Governing Law
These Terms are governed by the laws of British Columbia, Canada, and applicable Canadian laws.

13. Changes
We may update these Terms from time to time. Continued use of Tipbox means you accept the updated Terms.

You agree not to use Tipbox to:
Violate laws or regulations
Store or distribute harmful or illegal content
Attempt to hack, disrupt, or overload systems
Upload viruses or malicious code
Use the platform to harass or harm others
We reserve the right to remove content or suspend accounts that violate this policy.

PRIVACY POLICY

Effective Date: April 2026

1. Overview
Your privacy matters to us. This Privacy Policy explains how Tipbox collects, uses, and protects your information.

2. Information We Collect
Account Information
Name
Email address
Organization details
Usage Data
Activity within the platform
Log data (IP address, browser type)
Content
Files and data you upload

3. How We Use Information
We use your data to:
Provide and operate Tipbox
Improve performance and features
Communicate with you (support, updates)

4. AI & Data Use
We do not train AI models on your files or content
Any AI features operate only within your workspace context

5. Sharing of Information
We do not sell your data.
We may share data with:
Service providers (e.g., hosting, infrastructure)
Legal authorities if required by law

6. Data Storage & Security
Data is stored using secure infrastructure providers
Encryption is used in transit and, where applicable, at rest

7. Your Rights
Depending on your location, you may:
Access your data
Request correction or deletion
Withdraw consent

Contact:privacy@tipbox.io
8. Cookies
We may use cookies to:
Improve performance
Analyze usage

9. Retention
We retain data as long as needed to provide the Service or comply with legal obligations.

10. Updates
We may update this policy periodically.

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